Question 1

How do I book an appointment?

Accepted Answer

You can book an appointment online through the Book an Appointment button, email or by phone.      I offer a brief complimentary phone consultation so we can discuss what brings you to therapy and determine whether we are a good fit before scheduling your first session.

Question 2

What happens in the first session?

Accepted Answer

The first session is an opportunity for us to get to know each other. I will ask about what has brought you to therapy, your background, and what you hope to achieve. It is also a chance for you to ask questions and get a sense of how I work. There is no pressure — we go at your pace.

Question 3

Do I need a referral from my doctor?

Accepted Answer

No referral is needed. You can contact me directly to arrange an appointment. Some extended health benefit plans may require a physician's referral for reimbursement, so it is worth checking your plan details.

Question 4

How do I know if therapy is right for me?

Accepted Answer

Therapy can be helpful for anyone navigating life's challenges — whether you are dealing with anxiety, relationship difficulties, grief, or simply feeling stuck. If you are curious about therapy or have been considering it, reaching out for a consultation is a low-commitment first step.

Question 5

Do you offer in-person and virtual sessions?

Accepted Answer

Yes. I offer both in-person sessions at my Newmarket office and virtual sessions via secure video for clients across Ontario. Many clients appreciate the flexibility of virtual therapy, particularly for ongoing sessions once we have established a working relationship.

Question 6

How long is each session?

Accepted Answer

Individual sessions are 50 minutes. Couple and family sessions are 75 minutes in length . We will discuss the format that suits your needs when we speak.

Question 7

How often will we meet?

Accepted Answer

Most clients begin with weekly sessions, which helps build momentum and establish a therapeutic relationship. As you progress, sessions may shift to bi-weekly or monthly. The frequency is always something we discuss and adjust together based on your goals and circumstances.

Question 8

How many sessions will I need?

Accepted Answer

This varies considerably from person to person. Some people find that a focused short-term approach of 8–12 sessions addresses their goals, while others benefit from longer-term work. I do not believe in keeping clients in therapy longer than is helpful — we regularly review progress together.

Question 9

What are your fees?

Accepted Answer

Individual sessions are $180 (50 minutes)
Couple and Family Sessions $260 (75 minutes)

Question 10

Is therapy covered by OHIP or insurance?

Accepted Answer

Therapy with a Registered Social Worker is not covered by OHIP. However, many extended health benefit plans cover services provided by an RSW. I encourage you to check with your insurer about your coverage. I provide receipts for all sessions that you can submit to your plan.

Question 11

What payment methods do you accept?

Accepted Answer

I accept e-transfer, cheque, and cash. Payment is due at the time of each session.

Question 12

What is your cancellation policy?

Accepted Answer

I require 48 hours notice if you need to cancel or reschedule. Late cancellations or missed appointments without notice are subject to the session fee. I understand that life happens — if something urgent arises, please reach out as soon as possible.

Question 13

Is what I share in therapy confidential?

Accepted Answer

Yes. Everything you share in our sessions is strictly confidential. I am bound by the professional and ethical standards of the Ontario College of Social Workers and Social Service Workers. There are a small number of legal exceptions — such as if there is a risk of harm to yourself or others — which I will explain fully in our first session.

Question 14

Will you share information with my doctor or other providers?

Accepted Answer

I will not share information with anyone without your written consent, except in the limited circumstances required by law. If you would like me to collaborate with your doctor or another provider, we can discuss how to do that in a way that feels right for you.

Frequently Asked Questions

Getting Started

Sessions & Format

Fees & Insurance

Confidentiality & Privacy

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